The journey after the quote.

Delivery, made specific

Freight depends on the parts, supplier, delivery address and shipment size. Tell us your location when discussing your request. Your quote will identify delivery charges and any remote-area, heavy-item or collection requirements.

Availability and timing

Catalogue inclusion does not mean an item is in stock. We check availability and advise estimated dispatch and delivery times as part of the quote. Backorders and items coming from different suppliers may arrive separately. No dispatch date is promised by this website alone.

Before returning a part

Contact support with your quote or order reference, the item and the reason for the return. Include clear details about a fault, incorrect item, damage or fitment concern. Wait for the return instructions so the item goes to the right place. Do not send an item to a supplier without confirming the arrangement.

Faults, damage and consumer rights

If an item is faulty, damaged or not what was agreed, tell us promptly so we can assess the issue. Available remedies depend on the circumstances and applicable consumer law. This page does not limit rights under the Australian Consumer Law.

Change of mind and special orders

Any change-of-mind arrangements, special-order conditions or cancellation terms are stated in the individual quote. Ask before accepting a quote if you need flexibility.

Need a hand?

Open a support request or tell us about your build.

For general information about consumer rights, see the Australian Competition and Consumer Commission.